Frequently Asked Questions
Everything you need to know about hair systems, application, maintenance, and our services.
General
Choosing Your System
Mono: more durable woven base that offers a good compromise between durability and natural appearance. Ideal for active wearers. Lifespan: 4 to 8 months.
Skin: fine and smooth base that adheres directly to the scalp. Very realistic "second skin" effect. The ultra-thin PU (0.03 mm) is the most natural, while the standard PU (0.06 mm) is the most durable. Lifespan: 1 to 3 months (ultra-thin) or 3 to 5 months (standard).
1. Your lifestyle: if you are athletic or sweat a lot, a breathable lace or mono base is preferable. If you seek absolute discretion in daily life, the ultra-thin skin is unbeatable.
2. Your budget: our Essential range (starting from 165 €) is suitable for discovering hair systems. The Signature range (275–315 €) offers the best quality/durability ratio. The Prestige range (425–495 €) uses premium materials for an exceptional finish.
3. The desired look: light, medium, or voluminous density — our interactive comparator helps you refine your choice in just a few clicks.
AI Virtual Try-On
Reception & First Days
Application & Fixation
1. The primer: applying a Primer Scalp Protect before the glue increases hold by 40% by creating a uniform base layer.
2. Drying time: respect at least 48 hours after application before washing your hair or exercising. The glue takes time to reach its maximum adhesion.
3. Washing: wash from top to bottom to avoid creating tension on the hairline, and prefer a sulfate-free shampoo.
4. Touch-ups: some wearers touch up the hairline every 1 to 2 weeks, while others maintain the same attachment for weeks. It all depends on your skin and activity level.
Daily life
Maintenance
• Ultra-thin skin (0.03 mm): 1 to 3 months
• Standard skin (0.06 mm): 3 to 5 months
• Lace: 2 to 4 months
• Premium Swiss lace: 3 to 6 months
• Mono + PU: 4 to 8 months
Regular maintenance (gentle shampoo, conditioner, no overheating with styling tools) significantly extends lifespan.
Subscriptions
• Essential (€59/month): 1 hair system every 3 months + free shipping
• Comfort (€79/month): 1 hair system every 2 months + free shipping + included maintenance products
• Serenity (€109/month): 1 hair system per month + free express shipping + complete maintenance kit + priority access to new products
Subscriptions represent significant savings compared to purchasing individually.